Download the Guide to Learn:
Download the free white paper to get specific examples of how to provide omnichannel service for today’s impatient, social customers.
With this practical guide to social customer care, along with a touch of creativity, you can turn your customers’ complaints into opportunities.
Your go-to guide for information on the world's best customer service and how the emotions of your customers play a role in their decision-making process.
Ivo Marecek, the social media guy at Deutsche Telekom and T-Mobile Czech Republic, provides great examples and best practices.