Acquire, Retain and Grow customers through digital customer service

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Provide omnichannel customer service as customers want it

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Boost repurchase potential and long-term customer loyalty

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Welcome to Brand Embassy

Brand Embassy helps companies to Acquire, Retain and Grow customers through digital customer service, at scale.

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See how Brand Embassy can lower the costs of great customer service, and increase revenue


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Why Brand Embassy

Brand Embassy is a cloud-based omnichannel customer service platform, enabling Enterprise and high-growth companies to engage seamlessly with customers at any stage of the lifecycle across multiple digital channels.

  1. fast-results.png Fast results
  2. grow-revenues.png Grow revenues
  3. enterprise.png Built to Scale

Our Customers


What they say about us

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It's not enough to be a provider of telco services. That means using Brand Embassy to go digital and be where our customers are every day.”

Veljko Petrovic

Former Business Contact Center Manager
Telenor, Serbia

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"Our customers demand more than just marketing on social media, they want customer service. That's why we invested in Brand Embassy.”

Phil Wilson

Social Media Manager
Vodafone, UK

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Brand Embassy is the most powerful tool on the market. Answering, delegating and solving customer issues is really easy and intuitive.

Michal Dubravsky

Social Media Specialist
GE Money Bank

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  • Tired of legacy contact center systems?
  • Looking to reduce costs and increase revenue?
  • Struggling with your Channel Mix?
  • Unable to prove the ROI of digital customer service?

Join other Customer Service and Contact Center pros to learn how to transform your customer service