Agile & Scalable Digital Platform for Contact Centers

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Improve customer satisfaction & decrease costs through automation using a chatbot & intelligent routing

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Increase your revenues with best-in-class omnichannel customer service

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The Future is Digital

Brand Embassy is the top-rated cloud customer service platform providing 35+ integrated social media channels, messaging, live chat, email and AI-powered chatbot service at scale. 

We are also a solution provider for services like WhatsApp Business and Apple Business Chat.

Let's start your digital transformation NOW!

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See how Brand Embassy can lower the costs of great customer service, and increase revenue

 

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Why Brand Embassy

Brand Embassy is the most complete omnichannel platform worldwide, with the widest scope of integrated channels, superior user experience that both agents and customers love to use, and agility to deliver fast results. We are a digital transformation business partner.

  1. Widest scope of channels
  2. Agile & Scalable
  3. Loved by agents and customers

Our Customers

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What they say about us

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"Brand Embassy helps create critical differentiators necessary to embrace the digital transformation in customer service."

Terrence Valeski

Former Vice Chairman
T-Mobile

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"I have worked with several CRM and software solutions before, and Brand Embassy works better, faster and for real."

Andres Mazzei

Manager
Sellbytel, Spain

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"It's not enough to be a provider of telco services. That means using Brand Embassy to go digital and be where our customers are every day."

Veljko Petrovic

Former Business Contact Center Manager
Telenor, Serbia

Register to our Newsletter and get answers to your questions.

  • What is Digital Transformation?
  • How to use WhatsApp, Apple Business Chat
  • How can we reduce the costs of our contact centre and increase revenue?
  • How can we calculate the ROI of digital customer services?
  • What is the future of contact centres?
  • Can customer care agents use one tool to answer customers via social media, instant messengers, email or chatbots?
  • Is Chatbot the one and only customer experience innovation?

We have helped with the digital transformation of customer service and contact centres for 100+ customers worldwide. Our omnichannel cloud platform is used by thousands of agents every second.

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