Agile & Scalable Digital Transformation for Contact Centers

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Improved agent productivity & decreased costs through automation

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Improved revenues through omnichannel customer service

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Digital Transformation: NOW

Brand Embassy is the top-rated cloud customer service platform providing integrated social media, messaging, live chat and AI-powered chatbot service at scale.

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See how Brand Embassy can lower the costs of great customer service, and increase revenue

 

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Why Brand Embassy

Brand Embassy is the most complete omnichannel platform worldwide, with the widest scope of integrated channels, superior user experience that both agents and customers love to use, and agility to deliver fast results.

  1. Widest scope of channels
  2. Agile & Scalable
  3. Loved by agents and customers

Our Customers

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What they say about us

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"Brand Embassy helps create critical differentiators necessary to embrace the digital transformation in customer service."

Terrence Valeski

Former Vice Chairman
T-Mobile

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"I have worked with several CRM and software solutions before, and Brand Embassy works better, faster and for real."

Andres Mazzei

Manager
Sellbytel, Spain

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"It's not enough to be a provider of telco services. That means using Brand Embassy to go digital and be where our customers are every day."

Veljko Petrovic

Former Business Contact Center Manager
Telenor, Serbia

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  • Tired of legacy contact center systems?
  • Looking to reduce costs and increase revenue?
  • Struggling with your Channel Mix?
  • Unable to prove the ROI of digital customer service?

Join other Customer Service and Contact Center pros to learn how to transform your customer service