Stay up to date with all the latest news from your friends at Brand Embassy

  • Brand Embassy teams with Amazon Web Services (AWS) to improve the Quality, Stability and Security of their Digital Customer Service Platform

    Brand Embassy is among the few Technology Partners that have joined APN with a fully Digital Offering.

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  • Brand Embassy Complements and Extends NICE inContact’s Digital Customer Care Capabilities

    San Francisco, CA, January 2, 2018: Today Brand Embassy announced a digital customer service partnership with contact center software leader NICE inContact, becoming part of...

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  • Brand Embassy builds capacity in the Middle East, partners with industry heavyweight, Andrew Campbell

    Brand Embassy, today announces a step-up in activity within the GCC and wider Middle East with the appointment of former Zain and Etisalat senior executive, Andrew Campbell, as...

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  • Brand Embassy launches Advanced Reporting Suite and Custom Dashboards

    Digital customer service platform, Brand Embassy, has launched an Advanced Reporting suite and Custom Dashboards tool, empowering customer service executives to fundamentally...

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  • Brand Embassy launches first fully-integrated Live Chat and Social Customer Service Tool

    Digital Customer Service platform, Brand Embassy, today launches a fully-integrated Live Chat solution, featuring Proactive Live Chat, Service-to-Sales, Advanced Feature...

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  • Avaya partners with Brand Embassy to provide Digital Customer Service to Enterprises in Europe

    Digital customer service platform, Brand Embassy, has agreed a partnership with global technology and CRM specialists, Avaya, in order to better address a major shift to...

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