WhatsApp business solution

Connect with 1.5  billion customers on the channel they love most

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A dynamic way to engage with your customers across devices

With Brand Embassy you can easily scale your team's usage of WhatsApp to reach more customers than ever before- in the same application your customers use to communicate with their friends and family. Create superior brand connection today!


Digital Transformation: NOW

Integrate WhatsApp into your channel mix to improve customer service efficiency, increase revenues through service-to-sales and decrease contact center costs by automation. Accelerate digital transformation with Brand Embassy.


Key Benefits

  • Increase Customer Loyalty

    Connect with customers in their favorite messaging application, regardless of operating system.  Customers can send voice memos for even quicker communication.

  • Engage & Personalize

    Utilize WhatsApp's asynchronous chat to see the full conversation history and let your customers enjoy an immersive brand experience by sharing rich content with them like videos and pictures.
  • Grow Revenues

    Use proactive service-to-sales models and CRM integrations within Brand Embassy to get connected. With WhatsApp, your team can uncover and maximize new revenue opportunities through outbound messaging.

Take the tour

See how Brand Embassy can lower the costs of great customer service, and increase revenue.

Why Brand Embassy

Brand Embassy is the most complete omnichannel platform worldwide, with the widest scope of integrated channels, superior user experience that both agents and customers love to use, and agility to deliver fast results. Get your WhatsApp solution with our help. 

  1. widest-scope-of-channels Widest scope of channel
  2. agile-and-scalable Agile & Scalable
  3. loved-by-agents-and-customers Loved by agents and customers

Our Product

Brand Embassy is a scalable and modular cloud solution with the widest scope of channels on the market.


Our Customers


What they say about us


"Brand Embassy helps create critical differentiators necessary to embrace the digital transformation in customer service."

Terrence Valeski

Former Vice Chairman


"I have worked with several CRM and software solutions before, and Brand Embassy works better, faster and for real."

Andres Mazzei

Sellbytel, Spain


"It's not enough to be a provider of telco services. That means using Brand Embassy to go digital and be where our customers are every day."

Veljko Petrovic

Former Business Contact Center Manager
Telenor, Serbia

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