United Kingdom
Our Emotion barometer shows how the average emotion for each brand compares across their markets
The perception toward industry chart highlights the percentage of conversations that were positive, negative or neutral industry.
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Neutral
Negative
Using the trending topics by source graph shows how different topics are being discussed across different websites
What are the most praised and complained Mobile Operators in the UK? Find out who is the champion of the customer care on the social web in the eyes of British customers. Research on: T-Mobile, O2, Orange, Virgin Media, BT, Vodafone.
Find out what is the opinion of consumers in the Czech Republic on 7 selected retail banks. Featuring old players Ceska sporitelna, Komercni banka, Raiffeisenbank and the more recent: Zuno Bank, Air Bank, mBank.
Today Brand Embassy launches the first tool on the market which makes it possible to identify and easily engage dissatisfied customers all across the social web.
The Brand Embassy’s effort to ensure that the activity of brand ambassadors using Brand Embassy fulfils all generally respected standards of laws and ethics. The Ambassador’s Ten Commandments are the most important collection of rules for ambassadors.
Cellphone
Česká republika
New customer service tool allows brands to proactively identify and help dissatisfied customers