Join Brand Embassy’s first regular webinar where will take a look at two new features that have a large impact on the way businesses reach customers with Brand Embassy.
Facebook recently launched a new comments feature to improve conversations on pages with large numbers of actively engaging users. The improvements allow for threaded conversations on page posts. Most interestingly based on which user is viewing your page content these new threaded conversations are also re-ordered, ensuring that the most engaging conversations for that user are being displayed.
Following the recent release of Brand Embassy’s Social CRM, the team have been hard at work to support the eagerly awaited threaded replies on Facebook.
The bigger you are, the stronger you are. Because we believe in cooperation with strong partners, Brand Embassy becomes a member of newly formed Kindred Group. Kindred Group is a formation consisting of eight independent digital companies specialized in various areas of digital communication.
- social care
- social crm
We’re very excited to announce the launch of Brand Embassy’s Social CRM. The Brand Embassy Social CRM makes it easier to understand the relationship your brand has created with each customer you engage on social media. This gives your social media customer service team the information they need to better serve your customers while they are engaging.