The Social Customer Service Blog


Congratulations, Telenor! It Is All Omnichannel From Here

We're happy to announce that our client Telenor Serbia has launched live chat for customer service on their website. ...


by Vlad Stanek

March 24, 2016

The Omnichannel Checklist

Keeping up with incoming customer requests and complaints on all digital channels sometimes feels like trying to catch ...


by Stephan Delbos

March 7, 2016