Brand Embassy is a next-level customer care platform. It helps companies to identify and easily engage dissatisfied customers across social media.
Our clients achieve an 80% reduction in response time, 70% reduction in negative sentiment, and 100% social care coverage across all social media platforms.
Thanks to Brand Embassy we have everything in one system - from customer responses to our own notes and statistics therefore we have more time to take care of our customers. Ondrej Ullmann, Social Networks Specialist at Vodafone
Brand Embassy provides us with an easy interface for O2 Guru team's work. We also appreciate the flexible customization according to our requirements. Alena Oswaldova, Online Marketing Specialist at Telefonica