Try the Red Herring awarded
social customer care tool with
automated routing and prioritising
of posts based on topic, influence,
language, source, and Response time
and Solution time tracking. You need
to try it, it's so easy and fun to use.
Brand Embassy provides us with an easy interface for O2 Guru team’s work. We also appreciate the flexible customization according to our requirements.
– Alena Oswaldova, Online Marketing Specialist at Telefonica O2
Thanks to Brand Embassy we have everything in one system – from customer responses to our own notes and statistics therefore we have more time to take care of our customers.
– Ondřej Ullmann, Social Networks Specialist at Vodafone
Being the only bank that people like - that is not just our slogan but also a goal that we are achieving. Thanks to Brand Embassy, we provide a stellar customer service, we show our customers we really care.
– Petra Jeleckova, Social Media Manager, Air Bank CZ